Reporting in HubSpot

An introduction to My Reports, Dashboards, and Custom Reports

 

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What is it?

 

The reporting tools in HubSpot allow you to capture, analyse, and share key data across admissions, marketing, and service teams. This includes ready-made analytics, flexible dashboards, and powerful custom report-building options.

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Why it’s helpful in education

 

Education teams often deal with siloed data spread across systems. HubSpot’s reporting suite consolidates this, enabling:

  • Clear visibility of enquiries, applications, and enrolments

  • Monitoring marketing campaign effectiveness

  • Tracking admissions team activity and pipeline progress

  • Sharing live dashboards with leadership teams for data-driven decisions

 

Use cases 

Admissions team

Marketing lead

Student support

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marketing leads
Customer service

Track applications by status, year group, or source, identify bottlenecks in the admissions pipeline, and share dashboards with senior leaders to show enrolment progress.

 

Monitor web traffic, campaign performance, and email engagement; attribute applications to specific campaigns or channels; and compare year-on-year trends across multiple sources.

Use service reporting to view ticket volumes and resolution times, analyse student satisfaction and feedback survey results, and report on response times and staff performance.

Featured highlights

My Reports: Save, favourite, and organise reports with filters for owners, dashboards, and brands.

Analytics Suite: Access pre-built reports across marketing, sales, and service.

Dashboards: Group reports by team or goal, customise layouts, and share internally or via email.

Custom Report Builder: Combine multiple data sources, apply advanced filters, and create tailored insights.

AI Report Generator: Quickly generate single-object reports using natural language prompts.

Want to learn more

Ready to see how Reporting in HubSpot  can transform your admissions and marketing processes?

Book an Exploratory Call

No obligation - just a friendly conversation to explore possibilities.

Top Tip from the HubGem Team

 

Always check the Analytics Suite before creating a custom report - you might save time by using an existing template without using up custom report limits.
Olly Featherstone
HubSpot CRM Consultant & AI Lead

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